Customer Satisfaction is Paramount: Focus on delivering excellent customer service and creating products/services that solve their problems.
Adaptability is Crucial: Be flexible – be prepared to pivot and adjust your business strategy as circumstances change.
Honesty and Integrity: Build a reputation for honesty and transparency – it will help build trust and confidence with customers, vendors, investors, and partners (employees).
Take Calculated Risks: Don’t be afraid to take risks, but do your research, study, and think through the project at hand and make informed but expeditious decisions.
Always Keep Learning: Continuously invest in yourself and your employees through personal and professional development to stay ahead of the curve.
Work Smart, Not Just Hard: Prioritize tasks that have the highest impact on your business goals and delegate tasks that can be done by others. Remember, if everything is a priority, then nothing is.
Collaboration is Key: Develop and build strong relationships with customers, vendors, and other stakeholders to create a collaborative environment that benefits everyone involved.
Embrace Technology: Leverage technology to streamline operations, improve productivity, and reach a wider audience.
Stay Motivated: Stay passionate and driven about your business – maintain a positive mindset and let it affect others in a positive way.
Don’t Take No for an Answer: Never let the first “No” stop you – go with the “three and out rule”. It takes three “No’s” before it’s official! Be persistent, but not stupid.
Understand the 3X Rule: Most everything will take [up to] three times more money, energy, and effort, emails, meetings, phone calls, and time in general. Sounds crazy – it’s not.
When in Doubt Press On: Never reduce your expectations. Instead, increase your actions. Most any project/goal attacked with the right amount of energy, focus, and persistence is attainable.