The danger inherent within a bureaucratic culture is that failure is not identified and risk is not rewarded. When accountability is neither identified by management nor embraced by the employee, and the fear of failure overpowers the reward for success, then the...
If you don’t care about the tiny details, you’ll produce bad work because good work is the culmination of hundreds of tiny details. The world’s most successful people all sweat the small stuff. While the competitors think consistency or big wins are the path to the...
Do I know what is expected of me at work? Do I have the materials and equipment I need to do my work correctly? At work, do I have the opportunity to do what I do best every day? In the last 7-10 days, have I received recognition or praise for good work? Does my...
First you assume good news is permanent. Then you become oblivious to bad news. Then you ignore bad news. Then you deny bad news. Then you panic at bad news. Then you accept bad news. Then you assume bad news is permanent. Then you become oblivious to good news. Then...
Probability and uncertainty are so difficult for us to understand. A related, and equally important problem is how easy it is to underestimate rare events in a world as large as ours. With a large enough sample, any outrageous thing is apt to happen, states...
As we pause to celebrate Thanksgiving and the upcoming holiday season, we find ourselves reflecting on the incredible journey we’ve undertaken together as a company. This season of gratitude provides the perfect opportunity to express our deepest thanks to the...
